About DMFM
Dymond McBain Facilities Management (DMFM) specialises in managing residential and commercial buildings and facilities.
Using our extensive background in building management, and in the hotel and hospitality industry, we are uniquely qualified to handle facilities management Auckland-wide.
With the right approach and management team in place, we believe the reputation, operating performance and value of your building and its facilities can be significantly enhanced.
Our Story
Established in 2012, DMFM was created to fill a need in the market for a more professional approach to building and facilities management.
In addition to our experience and expertise in facilities management and business, we believe in building strong, long-term relationships with owners, body corporates and suppliers. We value working together to enhance the reputation and operating performance of our buildings.
Starting with managing the facilities of high-end apartment complexes, we found that our experience and skill set translates exceptionally well to other types of properties. DMFM now looks after the facilities and building infrastructure of commercial properties and shopping centres, in addition to our portfolio of high-end residential buildings.
We work in partnership with those who complement our skill set and are professionals and specialists in their own right. This allows us to cost-effectively tailor-make solutions for individual buildings as needed.
We aim to be the preferred manager of quality properties in Auckland and to create a warm sense of place for those who live and work in the buildings we manage.
DMFM Team
Janet McBain
Janet has spent over 25 years in hotel and building management in Canada, Australia and New Zealand.
This included 15 years as the New Zealand General Manager for Mirvac Hotels, managing a portfolio dominated by multi use strata titled buildings, with hotel, residential and commercial ownership within the one complex. Janet worked closely with individual hotel and apartment owners, commercial unit and business owners, body corporate committees and body corporate managers to ensure that their respective interests and needs were catered for and that the highest possible standards were maintained.
In 2012, she completed her Master of Business of Administration at the Graduate School of Enterprise at the University of Auckland, which was the catalyst for launching Dymond McBain.
Sean McCracken
Sean worked alongside Janet in the Mirvac New Zealand team for over ten years and was responsible for all building maintenance work carried out across the NZ portfolio. With over 20 years’ experience in hotel maintenance as well as being a qualified electrician, he brings a real tradesman’s eye to the role of building manager. This has resulted in an immediate and ongoing reduction in our buildings’ operating expenses regarding electrical work and products.
In his role as Director of Operations for DMFM he provides technical advice and support to our team of building managers. He is a keen problem solver and has undertaken a number of special projects and investigations to resolve problematic building issues for some of our clients.
Chan Jayasinghe
Chan is our go to Building Manager!
There is no job too big or too small and they all come with a smile.
On a day to day basis you will see Chan out and about doing building checks and warrant of fitness inspections. He keeps a close eye on the gardens and lighting and ensures that all common property is maintained to a high standard.
Chan brings years of experience to our team -from hotel housekeeping and front desk to years of hotel and building management.
Kamal Saimour
Kamal brings a variety of skills to the DMFM Team. After a number of years working with a hotel maintenance team, he can turn his hand to just about anything. A problem solver and go-getter, Kamal has the ability to remain calm no matter what challenge is thrown at him.
He has a hands-on approach and can often be found behind the tools with a smile on his face.
Stephen Nega
Originally from Uganda and spent time studying in the UK, Stephen came to New Zealand 10 years ago and now calls it home.
Stephen brings with him a background in Interior Design, Hospitality, and Building Management experience.
Stephen is passionate about customer service and always delivers with a big friendly smile.
Katie Worthy
Katie joined DMFM in mid 2021 as General Manager. She brings extensive experience of managing property assets from hotels & commercial, to residential and retirement villages.
Katie works closely with our clients/BC Chairs and Committees, to ensure our service delivery is aligned with their expectations. She has an unwavering customer focus and a fabulous sense of humour!
As GM she has oversight of the delivery of all our services, with a focus on continually improving our processes to enable DMFM’s continued growth.
Ben Cook
Jumping across the ditch from Australia, Ben brings a combination of skills and experience to the DMFM Team.
Ben has years of experience with luxury hotels, in addition, he had an extensive career within the Australian Government helping people reach their sporting potential.
Friendly, professional, and always willing to help, you will find Ben conducting daily inspections of The International Apartments and attending to resident requests with a smile.
Deniel Barnes
Deniel is a very hands-on building manager, who is happy to get stuck in on any repair and maintenance job. He comes to us from a background in home handyman work and furniture making.
He brings a long list of varied skills and life experiences to the role and takes great pride in making sure that residents and their homes are looked after.
Jay Sandhu
Not only does Jay bring with him an essence of calm and a great smile, he is also a man of many talents! Having joined the DMFM team with an extensive background in hotel and retirement village maintenance, Jay is skilled on the tools and in his spare time applies his creativity to woodwork and building.
Jay runs a tight ship and likes to ensure the buildings are kept to a high standard of maintenance with a focus on health & safety adherence to the rules and guidelines.
Ben Malu
Ben, transitioning from account management to join DMFM, brings a rich array of skills to the company. With a background in both hotel and retirement village hands-on maintenance, his business-focused mindset is highlighted by his recent Diploma achievement in Business and Management. In the same year, he achieved his black belt in Taekwondo, demonstrating his commitment and discipline in both professional and personal spheres.
Proficient in fostering relationships, Ben stands prepared to offer assistance wherever needed.
He is an exceptional team player and is always ready to guarantee our clients receive quality service.